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Referral Partner Program Terms

Partner Program · Version v1.3 · Effective June 1, 2026

 

Referral Partner Program Terms
These Terms govern your participation in the Aeterna Peptides Referral Partner Program (the “Program”). By creating a partner code, clicking any acknowledgement, or otherwise participating in the Program, you agree to be bound by these Terms and all linked policies. Please read carefully — Section 14 contains an arbitration agreement and class-action waiver.

1. Eligibility and Authority
You must be at least 21 years of age and legally able to enter into contracts in your jurisdiction. You represent and warrant that all information you provide is accurate and that you have full power and authority to enter into and perform under these Terms. You may not participate if Aeterna Peptides has previously terminated your partner account, unless we expressly reinstate you in writing.

2. Independent Relationship — No Authority to Bind
You are an independent referrer, not an employee, agent, contractor, joint venturer, partner, or franchisee of Aeterna Peptides. You have no authority to bind Aeterna Peptides, accept payments on its behalf, negotiate on its behalf, make representations about Aeterna Peptides, or hold yourself out as a representative, spokesperson, or official source of Aeterna Peptides. You may not register domain names, social media handles, email addresses, or any other identifiers that could reasonably be confused with Aeterna Peptides’s own properties.

3. License to Use Brand Assets
Subject to these Terms, Aeterna Peptides grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to share your referral link and to mention Aeterna Peptides’s product names in accurate, non-disparaging contexts. You may not modify our logos, marks, or trade dress, create derivative branding, or use any Aeterna Peptides asset in a way that suggests endorsement, sponsorship, or official representation. This license terminates automatically upon any suspension or termination of your account, or at any time at Aeterna Peptides’s sole discretion upon notice.

4. Content Responsibilities and Restrictions
You are solely and personally responsible for the truth, legality, accuracy, and consequences of every statement, post, video, message, livestream, advertisement, or other communication you publish in connection with your referral activity. Aeterna Peptides does not control, dictate, supervise, edit, or pre-approve your content and shall not be deemed a publisher, sponsor, or endorser of any of your content.
You will not:
Describe Aeterna Peptides products as suitable, safe, or intended for human use, human consumption, ingestion, injection, self-administration, dietary or supplement use, cosmetic use, veterinary use, or any medical or therapeutic application;
Provide dosing, administration, cycling, or usage instructions of any kind directed at humans or animals;
Claim or imply that any Aeterna Peptides product treats, cures, mitigates, diagnoses, prevents, or alleviates any disease, illness, condition, symptom, or biological function;
Make any health, performance, hormonal, anti-aging, recovery, weight, fitness, or aesthetic claims;
Misrepresent the discount amount, fabricate discount percentages or limited-time offers, or otherwise mislead customers about pricing, savings, or program terms;
Make false, misleading, deceptive, exaggerated, or unsubstantiated claims about Aeterna Peptides, its products, pricing, discounts, or business practices;
Use Aeterna Peptides’s name, trademarks, or marks in paid search campaigns, in domain names, or in any manner that would mislead consumers about the source of the offer;
Promote Aeterna Peptides on platforms that prohibit such promotion or that primarily host content directed to minors;
Engage in negative SEO, brand bidding, cookie stuffing, self-referrals, fake clicks, or any practice designed to inflate or manipulate commissions.

5. Required Disclosures (FTC and Equivalent)
You must clearly and conspicuously disclose your material connection to Aeterna Peptides in every piece of content where you include your referral code, your referral link, or any reference to Aeterna Peptides’s products. Acceptable disclosures include “#ad”, “#affiliate”, or plain-language statements such as “I earn a commission from this link.” Disclosures must not be buried, abbreviated to ambiguous shorthand, or relegated to fine print. You are responsible for complying with the FTC Endorsement Guides and any equivalent rules in every jurisdiction where your audience is located.

6. Lawful Conduct; Anti-Fraud
You will comply with all applicable federal, state, local, and international laws and regulations, including (without limitation) anti-spam laws (CAN-SPAM, CASL, GDPR, ePrivacy), consumer protection statutes, advertising disclosure rules, securities laws, export controls, sanctions laws, and intellectual property rights. You will not engage in spam, unsolicited bulk messaging, scraping, account takeover, fraudulent clicks, cookie stuffing, self-referrals, identity misuse, AI-generated impersonation, deepfakes purporting to show Aeterna Peptides personnel or products, or any other practice designed to deceive, inflate, or manipulate Program metrics.

7. Commissions, Payouts, and Withholding Rights
Commission rates and the payout schedule are as posted on the Partner Program page and may be updated at any time at Aeterna Peptides’s sole discretion. Earned commissions are subject to chargebacks, returns, refunds, and fraud reviews. Aeterna Peptides may withhold, delay, offset, claw back, forfeit, or refuse to pay any earned but unpaid commission, in whole or in part, at its sole discretion, including (but not limited to) cases where Aeterna Peptides has a good-faith belief that you have breached these Terms, manipulated the Program, engaged in fraud, generated suspicious activity, or where withholding is necessary to comply with law, tax obligations, court order, or third-party demand. Withheld commissions may be permanently forfeited. You waive any right to demand payment on a fixed schedule and acknowledge that Aeterna Peptides’s payment obligations are conditional on ongoing program compliance.
Tax responsibility. You are solely responsible for all federal, state, local, and foreign taxes, duties, levies, withholdings, social-security contributions, and similar charges arising from any commission or other amount paid to you under the Program. Aeterna Peptides has no obligation to advise you on tax matters, no obligation to gross-up or reimburse you for any tax liability, and no obligation to file or pay taxes on your behalf except as expressly required by law (for example, issuing IRS Form 1099-NEC or equivalent informational filings). You will keep your tax forms (W-9, W-8BEN, W-8BEN-E, or equivalent) accurate and current.
KYC, sanctions, and AML processing are a federal legal requirement. Before any payout can be released, our third-party payment processor is required by U.S. federal law (including the Bank Secrecy Act, USA PATRIOT Act, OFAC sanctions regulations, and IRS reporting rules) and applicable foreign law to verify your identity (KYC), screen you against sanctions lists (OFAC SDN, U.S. Treasury, and equivalent international watchlists), perform anti-money-laundering (AML) review, and collect and validate an applicable tax form. If you fail any portion of this processing — for any reason, including inaccurate submitted information, identity verification failure, sanctions-list hits, incomplete or invalid tax forms, prohibited jurisdiction, or processor decision — Aeterna Peptides is legally prohibited from paying you, and your unpaid commissions will be held until the issue is resolved or, if not resolved within a reasonable time as determined by Aeterna Peptides, may be forfeited. Aeterna Peptides has no liability for any delay, denial, withholding, forfeiture, or non-payment of commissions arising from your failure to pass processing or from any compliance action our payment processor takes. This processing requirement cannot be waived, overridden, or worked around.

8. Strike System and Fairness
Aeterna Peptides may issue strikes for violations of these Terms. Each strike has a stated reason, a category, a severity (warning, strike, or final), and a status (active, appealed, or resolved). The default thresholds and protections are:
Notification. Aeterna Peptides will use commercially reasonable efforts to notify you by email of any strike within 24 hours of issuance, including the reason and appeal instructions. By participating in the Partner Program, you also consent to receive transactional SMS messages at the mobile number associated with your account regarding compliance actions (strikes, suspensions, appeal status) and payout events (payout submitted, completed, or failed). Message and data rates may apply. SMS frequency is event-driven and low (typically less than one per month). Reply STOP to opt out of SMS; you will continue to receive equivalent notices by email. Opting out of SMS does not exempt you from compliance with the Partner Program Terms.
Warning vs. Strike vs. Final. For minor, first-time, cureable violations, Aeterna Peptides may issue a “warning” that does NOT count toward the suspension threshold. “Strike” severity counts toward the threshold. “Final” severity triggers immediate suspension regardless of count and is reserved for serious violations such as fraud, repeated medical claims, or willful misconduct.
Rolling expiry. Active strikes older than 365 days from issuance automatically stop counting toward the suspension threshold (the underlying record is retained for audit).
Appeals. You may appeal any strike within 30 days of issuance by contacting support@aminoclub.com with the strike ID and your written response. Appealed strikes pause counting toward the threshold while under review.
Threshold. Three (3) counting strikes automatically suspend your account.
The above are non-binding guidelines. You acknowledge and agree that Aeterna Peptides retains sole discretion under Section 9 to issue, modify, skip, or escalate strikes, to deviate from these defaults, and to suspend or terminate your account immediately without prior notice, without opportunity to cure, and without observing the strike sequence. Nothing in this Section creates a contractual right to a specific enforcement process.

9. Sole-Discretion Enforcement; At-Will Termination
You expressly acknowledge and agree that Aeterna Peptides may, at its sole and absolute discretion, at any time, with or without cause, and with or without prior notice:
Terminate this agreement and your participation in the Program for any reason or no reason;
Suspend, restrict, modify, or close your partner account;
Deactivate your referral code, revoke your license to use Aeterna Peptides’s brand assets, and require removal of any content referencing Aeterna Peptides;
Withhold, delay, offset, claw back, forfeit, or refuse to pay any earned but unpaid commissions, in whole or in part, with or without explanation;
Choose the type, severity, sequence, combination, and timing of any enforcement action, including warnings, strikes, payout holds, account suspension, or termination;
Interpret and apply these Terms in the manner Aeterna Peptides determines is appropriate;
Decline to enter into or renew the Program relationship with any person, with or without reason.
You waive any claim that Aeterna Peptides must follow a specific process, sequence, standard of proof, or notice period before exercising any of the foregoing rights, except as required by applicable non-waivable law. No course of dealing, custom, or prior leniency by Aeterna Peptides shall constitute a waiver of these rights. Termination by Aeterna Peptides shall not give rise to any liability or damages of any kind, and you release Aeterna Peptides from any such claim.

10. Audit, Investigation, and Cooperation
Aeterna Peptides may, at any time and at its discretion, review, audit, monitor, archive, or investigate your content, communications, click sources, referred orders, payment behavior, identity, and tax information for compliance with these Terms or applicable law. You agree to cooperate in good faith with any such review, including providing records, taking down content within 24 hours of request, and responding to written inquiries. Failure to cooperate is itself a material breach and grounds for immediate suspension or termination.

11. Confidentiality
Non-public information you receive about the Program (including commission structures, payout volumes, conversion data, roadmaps, business plans, internal communications, this T&C version history, and any beta features) is Confidential Information. You will not disclose Confidential Information to any third party or use it other than to perform under these Terms, both during and after your participation. This obligation survives termination indefinitely.

12. Indemnification
You agree to defend, indemnify, and hold harmless Aeterna Peptides, its affiliates, parents, subsidiaries, officers, directors, employees, agents, and contractors from and against all third-party claims, regulatory actions, damages, losses, liabilities, fines, costs, and expenses (including reasonable attorneys’ fees and costs of defense) arising out of or relating to: (a) your content; (b) your acts or omissions; (c) your breach of these Terms or any representation, warranty, or covenant herein; (d) your violation of any law or third-party right (including IP, privacy, publicity, or contract rights); or (e) your relationship with any referred customer. Aeterna Peptides may elect to assume the defense of any matter, in which case you will cooperate at your expense and will not settle any claim without Aeterna Peptides’s prior written consent.

13. Disclaimers; Limitation of Liability
The Program is provided “AS IS” and “AS AVAILABLE.” Aeterna Peptides disclaims all warranties, express, implied, statutory, or otherwise, including any warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uptime, or that the Program will be uninterrupted, error-free, or profitable.
To the maximum extent permitted by law, in no event shall Aeterna Peptides be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, business opportunities, or goodwill, whether arising from contract, tort (including negligence), strict liability, statute, or otherwise, even if Aeterna Peptides has been advised of the possibility of such damages. Aeterna Peptides’s aggregate liability under or relating to these Terms is limited to the lesser of (a) the total commissions actually paid to you by Aeterna Peptides in the six (6) months preceding the claim, or (b) one thousand U.S. dollars ($1,000).

14. Arbitration; Class-Action Waiver
READ THIS SECTION CAREFULLY — IT AFFECTS YOUR RIGHTS. Any dispute, claim, or controversy arising out of or relating to these Terms or the Program (a “Dispute”), other than a Dispute concerning intellectual property or injunctive relief, shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, in Wilmington, Delaware or by video conference. The arbitrator’s decision is final and judgment may be entered in any court of competent jurisdiction.
You waive any right to participate in any class action, class-wide arbitration, private attorney general action, or other representative proceeding with respect to a Dispute. The arbitrator may not consolidate claims or preside over any form of class proceeding. If this class-action waiver is found unenforceable, the entirety of this Section 14 shall be null and void, and the Dispute shall be litigated in the state or federal courts located in Wilmington, Delaware, and you irrevocably consent to personal jurisdiction there.
You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to support@aminoclub.com including your full name and account email.

15. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. Future Modifications; Electronic Acceptance
Aeterna Peptides may modify these Terms at any time. Modifications take effect upon posting an updated version with a new effective date. Material modifications will be flagged in your partner dashboard and may require a fresh click-wrap acknowledgement before continued payouts. Your continued participation in the Program after the effective date of any update constitutes binding acceptance of the update, regardless of whether you have re-acknowledged the specific revision. Failure to acknowledge a required revision does not give rise to any claim against Aeterna Peptides; it only pauses your participation and payouts until you act.
You consent to electronic records and signatures pursuant to the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN), the Uniform Electronic Transactions Act (UETA), and any equivalent local law. You agree that click-wrap acceptance through your partner dashboard, including any future re-acknowledgement prompt, constitutes a legally binding signature with the same force as a handwritten signature.

17. Notice
All notices to you under these Terms may be delivered by Aeterna Peptides via email to your address of record, by posting in your partner dashboard, or by any other reasonable means. Notice is deemed received within 24 hours of being sent or posted. Notices to Aeterna Peptides must be sent to hello@aeternapeptides.com.

18. Survival; Severability; Waiver; Assignment
Survival. Sections 2, 4, 6, 7, 9–14, 16, and 18 survive any termination or expiration.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Waiver. No failure or delay by Aeterna Peptides in exercising any right or remedy shall operate as a waiver.
Assignment. Aeterna Peptides may freely assign these Terms, in whole or in part, to any affiliate or successor in interest. You may not assign these Terms without Aeterna Peptides’s prior written consent; any prohibited assignment is void.
Force Majeure. Aeterna Peptides is not liable for any delay or failure to perform caused by events outside its reasonable control, including acts of God, war, terrorism, pandemic, civil unrest, labor disputes, internet outages, payment processor failures, or government action.
No Third-Party Beneficiaries. These Terms do not confer any rights on any person other than the parties.
Headings. Section headings are for convenience only and do not affect interpretation.
Entire Agreement. These Terms (together with the on-file acknowledgements and any policies linked from here) constitute the entire agreement between you and Aeterna Peptides regarding the Program and supersede all prior oral or written agreements, representations, or understandings.

19. Contact
Questions about these Terms or the Program: hello@aeternapeptides.com.